Visitor Information

Services for Visitors

■Coin locker locations:

Entrance Center lockers

Price:500 yen per use
Number of lockers:20 (large)
Internal dimensions: 360mm (W) x 650mm (D) x 850mm (H)

Museum lockers

Price:Free (100 yen returnable deposit required)
Number of lockers:210 (small)
Internal dimensions: 375mm (W) x 430mm (D) x 300mm (H)

Locker locations are indicated on the park map and by signs inside the park.

Large items, including suitcases that will not fit in the lockers, can be left with staff at the information desk at the Entrance Center.

Price: 500 yen per use

■Park bus

  • Operating hours: 9:30am to 4:30pm
  • How to use: Board the bus from any of the stops in the park (tickets not required)
  • Bus stops: Cultural Exchange Hall, Entrance, National Ainu Museum, Kotan Entrance
  • Fee: Free
  • Note: Available to all Upopoy visitors (priority is given to older visitors, visitors with disabilities, visitors who are pregnant and visitors in a wheelchair)
  • Capacity: 22 people
    *This service is subject to change or cancellation due to special events, weather, or other reasons.

■Multilingual Support

At Upopoy, information and services are provided in multiple languages so that speakers of various languages can learn about and experience Ainu culture easily. A machine translation service is also available, so do not hesitate to contact a member of staff should you require assistance during your visit.

Our multilingual resources include

  • Pamphlets distributed in the park
  • Signage in the park
  • Guidance equipment for performances
  • Explanatory materials in the museum
  • Museum guidance equipment (additional fees apply)

Museum audio guide equipment rental

Audio guides are available for the permanent exhibition.

  • Rental fee: 500 yen per device
  • Rental location: Entrance Hall on the 1st floor of the museum
  • Languages: Ainu, Japanese, English, Chinese, Korean, Russian, Thai
  • Can only be used inside the museum

Multilingual Audio Guide App

Download this free application onto your mobile device to get audio and visual information about park facilities and the museum exhibits.

Available in Japanese, English, Traditional Chinese, Simplified Chinese, Korean, Russian and Thai. *Users are responsible for any data charges incurred when downloading the app.

Download the app here

 

Search for “Upopoy”
Download the app

Currency exchange

Foreign currency can be exchanged into Japanese yen at the automatic currency exchange machine.

  • Location: Entrance Center
  • Supported currencies: USD, TWD, GBP, THB, EUR, HKD, SGD, MYR, CNY, KRW, AUD, IDR

■Prayer Rooms

Prayer rooms are available for religious or spiritual practices such as prayer or meditation.

  • Location: Workshop Annex 2 (separate men’s and women’s rooms)
  • Request for use: Not required

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